Denied boarding | Flight-Refund

Denied boarding

Denied boarding is the most difficult category to prove in a legal process. It is essential for the passenger to have any proof that he or she was denied boarding against his or her will despite of the fact that he or she was present for boarding on time with valid documents, proper sized hand luggage and in a state that fits for traveling.

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In case of a debate between the denied passenger and the ground crew it is important to obtain a voice recording, a written report or to have witnesses.

It is extremely important to maintain your patience towards the airline crew because in numerous countries it is considered a felony to insult crew members.