Flight Refund was launched by two passionate travelers, Barbara Schulhof , economist and communication specialist, and Tamas Doffek private investor, based on a recognition that even regular travellers are not aware of their rights and their possible eligibilty for compensation. By 2016 the company has become an internationally competitive business as a result of its shareholder support. PannonHitel Zrt., as Flight Refund Kft’s minority owner, strengthens the company with its know-how in financial debt collection.

Passengers who were left without any type of indemnity in the event of a long flight delay, flight cancellation or denied boarding were able to get rightfully compensated only after a costly, complicated and sometimes lengthy legal procedure. In the past few years Flight Refund has significantly strengthened, beside the founders an experienced operative group manages the team of the rapidly growing, now international company.